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+36 30 308 8674

Monday-Friday: 9-17 hrs

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Returning Products

If you do not like a product, the size is not right, or you have changed your mind, you can return the product with the original label and no signs of use to us within 14 days . It is important that you also fill out the return document and send it back together with the product! If you ordered several products and only want to return a part of them, then mark only the products you want to return on the return document.

The products to be returned must not show signs of use and must be returned in their original packaging and in an undamaged condition.

The value of the products paid for and then returned will be returned to your bank or credit card account as soon as the returned goods have been received by us and registered in our system.

The customer bears the cost of returning the products to DABLACKSHEEEPS KFT. In case of cancellation, the customer will not be charged any other costs except for the cost of returning the product. We are unable to take back products returned by cash on delivery.

The Buyer is not entitled to the right of withdrawal:

  • in the case of a non-pre-manufactured product that has been produced on the instructions or at the request of the consumer
  • with regard to the sale and purchase of audio and video recordings in sealed packaging, as well as copies of computer software, if the consumer opens the packaging after delivery
  • in respect of products which by their nature are not eligible for refund.

You can use the form here:

The products to be returned must always be returned to the delivery address indicated in the gray field in the upper right corner of the package documentation.

If a product has been sent incorrectly, damaged, or in half, please do not send it back immediately, but contact our customer service first, because in such cases we will arrange the delivery of the product. We cannot refund the costs paid for returning the products.

If you have any further questions, contact our customer service.

Contact details of our customer service:
Phone: +36 30 308 8674

E-mail: eshop@dablacksheeps.com

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